Reviews & Reputation Management

Is there a negative review out there that you can’t seem to shake?

Patients reviewing your dental practice on sites like Google, Yahoo, or Yelp may post reviews or comments that negatively affect your dental practice. After all, would you want to go to a dentist with only a two-star rating?

We offer unique strategies to quickly track these negative reviews so that we can potentially have them deleted or respond in a timely manner and better manage your reputation online.

Why Do Reviews Matter?

Reputation management is important because it helps you foster better relationships with your current and prospective patients.

Over 90% of consumers take reviews into consideration when choosing a local business. That’s a lot of potential patients you could be missing out on if your reviews aren’t up to par!

Not only are online reviews accessible to anyone with internet access, but they are also great at highlighting any trouble spots within a dental practice. If your star rating is low or you just don’t have many reviews, that could be all it takes for a patient to take their business elsewhere.

Think about it: which would you choose? A practice with over 400 positive Google reviews, or one with just 6 positive Google reviews?

On top of this, when patients know that their dentists are willing to address their concerns, they are more likely to stay loyal to your dental practice for years to come. About 70% of consumers have changed their minds about a brand after having their negative review addressed.

Satisfied patients are also more likely to recommend your dental services to all their family and friends. Why not work with a dental marketing company that can manage your online reputation and use it to your practice’s advantage?

Check out the video below to see how we helped Kalamazoo Smiles increase their positive Google reviews.

Want to Learn More?

PMAX Dental is a leader in reputation management for dental practices. If you are ready to drive potential patients to your dental practice, feel free to connect with us at (888) 309-2348 or request a free quote today to see how we can help your dental practice grow!